Pest Management FAQ
What is the Arizona Pest Management Division (PMD) and what is its function?
The Pest Management Division (PMD) is the Arizona regulatory body that regulates the use, disposal and storage of pesticides (which includes herbicides, etc.) The Environmental Protection Agency regulations, State Statutes and Rules guide the PMD.
What is meant by "structural" pesticide use?
Structural pest control is the control of pest in and around structures for the management of:
- Health-related pest such as mosquitos, bed bugs, ticks, etc.
- Aquatic pests in standing or running water
- Household pests
- Wood-destroying organisms
- Weeds near or around structures, along rights-of way areas, in lawns, cemeteries and on golf courses.
- Pests that exist in Ornamental shrubs and trees near or around structures, in lawns, cemeteries and on golf courses
The PMD does not regulate agricultural pest control, which is under the authority of the Environmental Services Division (ESD) of the Arizona Department of Agriculture.
How does the PMD help consumers?
Below are just a few ways that the PMD helps consumers:
- Consumers may obtain (online or in writing) information about the license status of any business and/or individual licensees, including a history of complaints filed against them.
- The PMD will investigate complaints that are within its jurisdiction.
- The PMD will provide general information regarding pests and the use of pesticides.
- The PMD maintains a searchable database for all Termite related actions (TARFs) performed on a property witin the state of Arizona. You can access this information online through the eTARF system to research the termite history on any property that has had an action reported to the PMD.
- If you are interested in engaging in the business of structural pest control, the PMD will inform you of the licensing procedure needed to start a business.
What is the definition of a "pest"?
"Pest" means a vertebrate or invertebrate insect, bird, mammal, organism or a weed or plant pathogen that is in an undesirable location.
What is the definition of a "pesticide"?
A "pesticide" is any substance or mixture of substances intended to be used for preventing, destroying, repelling or mitigating insects, fungi, microbes, weeds, rodents, predatory animals or any form of plant or animal life that is, or that the director may declare to be, a pest and that may infest or be detrimental to vegetation, humans, animals or households or be present in any environment. In additional to Insecticides, fungicides, rodenticides, termiticides, fumigants, larvacides, adulticides, herbicides, avicides or molluscicides, all-natural or organic substances such as essential oils or water may be considered a pesticide.
I'm currently licensed in another state, does the PMD have a reciprocation policy?
Notwithstanding the examination requirements in A.A.C. R4-29-203(C), R4-29-204(G), and R4-29-211, the Director may waive the examination requirements in whole or in part for an individual who is certified as an applicator pursuant to A.R.S. Title 3, Chapter 2 or by another state.
Is there a list of ALL of PMD fees?
Yes. PMD fees can be found here.
How can I be notified of PMD meetings, and other events?
You can check our calendar of events.
What pest control categories does the PMD license and what will each allow me to do?
- Industrial and Institutional: pest management in or about a residential or other structure excluding anti-microbial pest management, fungi inspection, or pest management covered by another certification category. This includes public health pest management such as adult mosquitos
- Wood-Destroying Organism Management:
- Wood-destroying organism treatment: inspecting for the presence or absence of wood-destroying organisms and treating for wood-destroying organisms in or about a residential or other structure by a means other than use of a fumigant.
- Wood-destroying insect inspection: inspecting for the presence or absence of wood-destroying insects only and excluding preparing treatment proposals.
- Ornamental & Turf: pest management, including weeds, in the maintenance of ornamental trees, shrubs, flowers, and turf by a means other than use of a fumigant.
- Right-of-Way: pest management, including weeds, in the maintenance of public roads, electric powerlines, pipelines, railway rights-of-way or other similar areas by means other than use of a fumigant.
- Aquatic: pest management, including weeds and mosquito larvae, in standing or running water.
- Fumigation: pest management using fumigants.
- Wood Preservation: application of pesticides directly to structural components of wood or wood products, which are not part of an existing structure normally habitable by persons, to prevent or manage wood degradation by wood-destroying organisms including fungi and bacteria.
Can I apply for my applicator license online?
Yes. There is an easy one-step process to apply for your Applicator license online. However, you will need a credit card or bank account to pay for the application fee. At this time, there are no additional charges to apply/pay online. Begin the application process now.
What is a "Certified Applicator" and what do these individual do?
A Certified Applicator is an individual who is licensed by the PMD to provide pest management services, including a QA (Qualified Applicator). Certified Applicators may apply general or restricted-use pesticides while employed by an PMD licensed business or a political subdivision according to label directions.
What are the requirements to become a Certified Applicator?
To become a Certified Applicator, an individual must submit a completed application, the application fee, the statement and evidence of lawful presence and pass the Core and at least one category-specific exam with a score of 75% or higher to become certified in that specific category.
What is a Qualified Applicator?
In addition to the privileges of a certified a Qualified Applicator may be registered as a Qualifying Party of an PMD Business Licensee.
What are the requirements to become a Qualified Applicator?
To become a Qualified Applicator an individual must submit a completed application, the application fee, the statement and evidence of lawful presence, possess the required experience or qualification, and pass the Core and at least one category-specific examination with a score of 75% or higher to become certified in that specific category.
- Certification as an applicator for 24 months within 10 years immediately preceding the application in the category applied for.
- Certification as an applicator for 12 months within 10 years immediately preceding the application in the category applied for and either:
- Successful completion of 12 semester hours or its equivalent
- Successful completion of 12 semester hours or its equivalent within the 10 years preceding the application in pest management courses directly related to each category applied for
- A Bachelor’s degree in agricultural sciences, biological sciences, or pest management with 12 semester hours or its equivalent in pest management courses directly related to each category applied for
- Twenty-four months of verifiable experience in the business of pest management, in another State where licensure was not required, within the ten years preceding application directly related to the category applied for.
What is a Qualifying Party and what do they do?
A Qualifying Party is a Qualified Applicator that has been registered with the PMD as the individual responsible for ensuring the training, equipping and supervision of all applicators of a business licensee or school district. Additionally, they are charged with ensuring the Business Licensee maintains the proper proof of financial security and is submitted to the PMD.
What is a Business License and who needs one?
A Business License is a license that is issued person that entitles that person and the person's employees to engage in the business of pest management. Notwithstanding the exemptions in A.R.S. 32-2311, 32-2311.01, & 32-2311.02; anyone that is engaging in, offering to engage in, advertising for, soliciting or performing pest management, including any of the following: (a) Identifying infestations or making inspections for the purpose of identifying or attempting to identify infestations. (b) Making written or oral inspection reports, recommendations, estimates or bids with respect to infestations. (c) The application of pesticides or the making of contracts or submitting of bids for the application of pesticides or the use of devices for the purpose of eliminating, exterminating, controlling or preventing infestations needs a business license.
What are the requirements for a Business License?
A Business License applicant must submit a complete business license and QP registration application, the application fee ($250), a copy of the tradename certificate, articles of organization or incorporation and proof of financial security.
I have an PMD issued business license, yet I no longer have a QP. What are my options?
Option 1: Register a QP by submitting a complete “Qualifying Party Registration for an existing business license” application and the application fee ($50).
Option 2: Register a temporary QP. This is a non-transferrable registration that is valid for 90-days and issued to a certified applicator who is employed by a business licensee or school district.
What are the requirements for a Temporary QP?
A Temporary QP registration applicant must be a certified or qualified applicator, submit a complete Temporary QP Registration application and application fee ($100), a written confirmation signed by the business licensee, school district, or former QP indicating that the former QP has become disassociated with the business licensee or school district, and a written statement signed by the business licensee or school district that:
- The business licensee or school district has not operated in the business of pest management for more than five business days since the disassociation in the categories for which the disassociated QP was registered and
- The business licensee or school district wants the certified applicator to act as a temporary QP.
How do I get setup to use eTARF?
If you are the Business owner or Certified Qualified Applicator, call PMD at 602-542-4373 and ask for eTARF to set up. It takes about 10-15 minutes depending on how much is already in the PMD databases. See the eTARF User Manual.
I have 3 email verification codes. Which is the correct one?
Probably none of them. The correct steps for the first login to eTARF are:
- Open the email account you provided to us when we setup the account.
- Login into eTARF https://etarf.azda.gov/ with user ID and password provided to you.
- Wait for the email verification code to arrive in your inbox, and open it.
- Copy the verification code from the email to the text field on the eTARF login page.
- If you entered the correct code you will be put back to the login prompt. You are now good to go.
I forgot my user-id and/or password.
If you are the only Administrator for the Business give PMD a call.
If you are not the administrator, talk to him/her (CQA/Owner).
How do I pay for my TARFs?
- Select "Manage New TARFs" from the left menu.
- Click on the "Search" button
- Select the TARFs that you want to pay for (left hand check box). Not more than 100 at a time.
- Click the Submit button
- You can also use steps 1 and 2 to correct TARFs prior to submitting them by clicking the word EDIT on the right side of the screen.
Can I correct a TARF entry?
Yes, if you have not submitted it yet, see prior question.
If you have already submitted the TARF, then please contact us with the following information by email, mail or fax:
- Report number
- What needs to be changed
- Why it needs to be changed
Options of Where to Send It:
- 602-542-0466 (fax)
- 1688 W. Adams, Phoenix, AZ, 85007 (mail)
I entered the same TARF action twice. Now what?
If you have not yet submitted both of them use the "Manage New TARFs" search process to select the one to be deleted. There is a "Delete Selected" button at the bottom of the screen.
If you have already submitted, you will need to talk to PMD accounting staff.
How do I enter a "Supplemental" TARF?
Please talk to the Inspector of the Day at 602-542-4373.
My QP did the application and he does not show in the Applicator drop down list.
As of the May 2014 renewal period CQAs/QPs were not required to renew ther CA certifications. Therefore they do not appear in the list of Certificed Applicators, use the "DONE BY QP WITHOUT APPL. LIC!" item in those cases.
What if the Applicator is not in the dropdown list?
All business employees should be "Registered" with the company. To register a new employee:
- Go to MyPMD for Business
- Log in with the business login information (see most current renewal letter)
- "Manage Employee(s)"
- Employee - You need correct SSN, and Date of Birth
What if an Applicator in the dropdown list is nolonger an employee?
All business employees should be "Registered" with the company. To deregister a new employee:
- Go to MyPMD for Business
- Log in with the business login information (see most current renewal letter)
- "Manage Employee(s)"
- "Select employee(s) to remove
- Click the Red "Delete Checked" button
The chemical we used does not appear in the drop-down for chemical used. How can I get it added?
If you can't find the chemical in the list and you think it should be there, please send us a copy of the label that includes the "Product Name" and "EPA Number" (first page of the label) by mail (1688 W. Adams, Phoenix, AZ, 85007), fax (602-542-0466) or email (firstname.lastname@example.org).
After a check of AZ registered chemicals it will be added if authorized. It takes about a day maximum.
What happens to consumer complaints?
Once the PMD files a complaint that may have originated from a consumer and/or agency, a copy is forwarded to the respondent, who has 20 days to respond. The complaint is assigned to an PMD inspector for further investigation.
If the investigation determines law violations, a settlement conference is offered to the licensee(s). In a settlement conference, the PMD staff presents the inspector's findings and attempts to negotiate a resolution.
The report is reviewed by agency's Acting Director to accept/reject the terms of settlement (if agreement has been reached), forwards the case to Office of Administrative Hearings for trial, or dismiss the complaint.
Where can I get a list of the chemicals on Arizona's groundwater protection list?
Who do I call to report a pesticide related illness or incident?
Call the Environmental Services Division at 1-800-423-8876 or (602) 542-0901.
Where can I get a list of approved continuing education courses for agricultural certified applicators?
Complete course listings can be found here.