Pest Management Division
What We Do
The Pest Management Division (PMD) is a State agency that licenses, educates and regulates the pest management industry. The Agency is guided by the Environmental Protection Agency regulations and state statutes and rules.
What is meant by "structural" pesticide use?
Structural pest control is the control of pests in and around structures. These include:
- Wood-destroying insects (e.g. termites, powder post beetles, carpenter ants, etc...)
- Pests of ornamental plants and turf
- Aquatic pests and weeds
- Pests affecting public health
The PMD does not regulate agricultural pest control which is under the authority of the Arizona Department of Agriculture.
What does the PMD do?
The PMD licenses commercial pest control businesses in Arizona and the pesticide applicators and inspectors employed by these companies. It also enforces federal and state laws governing pesticide use and storage. Consumer complaints involving licensed businesses are handled through the Agency. Staff investigates these complaints and presents its findings to the agency's Acting Director who determines if any violations exist and takes action based upon the findings.
How might the PMD help me?
Below are just a few ways:
- Consumers may obtain information from the PMD on any business licensee.
- The PMD will provide, upon written request, the number of complaints for a company that you may want to employ. (More detailed information about violation history is available at the OPM office).
- If you are interested in engaging in the business of structural pest control, the PMD will inform you of the licensing procedure needed to start a business.
- The PMD will investigate complaints that are within its jurisdiction.
- The Agency will provide general information regarding pests and the use of pesticides.
What happens to consumer complaints?
Once the PMD files a complaint, a copy is forwarded to the respondent, who has 20 days to respond. The complaint is assigned to an PMD inspector for further investigation.
If the investigation determines law violations, an agency Citation is drafted for the licensee(s). The Citation will outline a brief description of the violations as well as the agency's findings and will outline the discipline. The Citation is reviewed by agency's Acting Director for the purposes of accepting/rejecting the terms of discipline. Once signed and mailed, the respondent has 30 days to comply with those terms. Appeal rights are set forth in the document and can be excercised before the end of the 30 day Order, if the respondent does not agree to the terms and wants the agency to hold a settlment conference or have the case heard before an administrative law judge.
How do I obtain a license to use structural pesticide?
There are a number of licenses offered by the PMD. Licensing requires an application, examination, and, in the case of Qualifying Party licensing, experience. Businesses must maintain statutorily mandated levels of insurance or bonding in order to be licensed. All the PMD-issued licenses must be renewed annually. Check out our FAQ for additional information.
More Information: Pest Management Web Page
1688 W Adams
Phoenix, AZ 85007
Free visitor parking is located on the south side of Adams street (enter on 15th Ave).
Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m. (excluding Federal and State holidays)
Email: [email protected]
Who We Are
Customer Service Rep. II
IT/eTARF/Online Renewal/Web Master
520-770-3035 (Tucson Office)
520-770-3036 (Tucson Office)
Tolton Jr., Robert L.
CEUs - Certification Training
[email protected] (email list to all PMAC members)